If you are like many people in the country, you are unaware that car insurance companies use a report called a CLUE report to assess a customer when they are deciding on rates and claims for an individual. What Is a CLUE Report? The CLUE report is generated by a database called the Comprehensive Loss Underwriting Exchange. This database keeps a history of all the claims filed by a particular individual. The database keeps all the information provided by member insurance companies, including information about the date of any losses, the type of losses, the amounts paid by a company and the type and value of the property insured. The database includes information about homeowners and automobile insurance. For automobiles, there is specific information about the vehicles that were insured and any claims on those.
Relationship between Credit Score and Claim History. Car insurance terms are more likely to be favorable if a customers credit history is spotless. From the insurers perspective, if the insured has never missed a payment, is always on time and has never defaulted or declared bankruptcy, they probably are not the type of person who gets into a lot of accidents and makes a lot of claims. It may sound like a stretch, but insurance companies spend a lot of money researching just these kinds of correlations to help them assess risk.
Insurance Score is factored in. Another reason they look at a customers credit history is to help determine their insurance score. They calculate a “loss ratio,” total claim settlements divided by total premiums paid. The




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